Volley co-founder says industry 'got it wrong' by associating voice control with 'imaginary humans' (podcast)

Volley co-founder says industry ‘got it wrong’ by associating voice control with ‘imaginary humans’ (podcast)

Volley co-founder Max Child sees a big future for voice control in the tech world, but says the industry has “gone wrong” by associating voice control with “imaginary humans”, like Siri and Alexa.

“We got it a bit wrong as an industry very tightly coupling voice control with imaginary humans and little cylinders that sit on your desk,” Child said on TheWrap’s “Tech vs Media” podcast with the host Richard Wolpert. “I think the speech recognition is actually pretty good, and I think you could actually do a lot of pretty simple things on your computer, on your phone [and] on these smart home devices without having to have an imaginary human living in your devices.

As the technology surrounding voice control and artificial intelligence evolves rapidly, Child identifies Siri and voice control on Apple devices in particular as one aspect that has “held back” the service by “overpromising and underdelivering” the services. voice control capabilities.

“Once people figured out that any voice control of the interface had to be with an imaginary AI assistant, I think you open up to like, ‘Well, this person should be able to answer n’ any question a human can answer,’ which is a pretty wide range of things,” Child explained, adding that the human component could encourage users to ask follow-up questions that the AI ​​isn’t programmed for. to answer.

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On the other hand, Child considers Siri on Apple TV to be a “better experience” because the format limits users’ expectations of AI to only volume control and scheduling, similar to the feature of Alexa with music playback.

Child, whose company Volley has created voice control games like “Song Quiz” and “Yes Sire”, predicts that voice control will be part of every “computing device in [users’] lives in five to 10 years” — including virtual reality.

“If we go into a universe of AR, VR glasses, it’s crazy not to think that you would talk to these devices and do a lot of these things…with your voice,” Child said, adding that even cars will adopt voice control functions. . “For me, the market is like all computing devices – that doesn’t mean we’ll be successful on all computing devices – but I think penetration is true ubiquity.”

For the co-founder, adopting voice control is an intuitive decision for technology, because “speaking is always the most natural way to communicate with anything… to manifest your beliefs or your desires in the world”.

“Computers have evolved to adapt to humans to be more intuitive to human beings,” he said. “It seems very simple that we are going to use voice to interact with our computing devices. It’s really about how to get the software and the voice recognition to work properly so that it’s really easy to use [and] it’s as easy to use as a touch screen.

Listen to the full episode below.

Episode Highlights:

  • Max Child breaks down Volley’s goal of becoming a “homepage for voice control games, on all kinds of devices”

  • Max Child walks through the accessibility of voice control programs

  • Max Child explores how voice control and creative AI features in games could interact

  • Max Child Predicts Alexa Could Boost Amazon Music Sales

  • Max Child explains why he thinks Siri on Apple TV is a “better experience” than Siri on iPhone

  • Max Child identifies that the industry is going through a transition from “deterministic programming to AI and machine learning-based programming”

About “Tech vs Media”

In each episode of “Tech vs Media”, host Richard Wolpert – who has decades of tech and media experience as an executive, tech company founder, venture capitalist and philanthropist – and l one of its esteemed guests will divulge illuminating lessons and provide their insightful perspective on the drivers, creators, disruptors and innovations shaping the future of media and technology and how these industries will intertwine .

New episodes of “Tech vs Media” drop weekly. Click here for all episodes.

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