Launch of the ConverseNow AI system in all 60 company locations
FORT LAUDERDALE, Florida., December 5, 2022 /PRNewswire/ — BurgerFi International Inc. (Nasdaq: BFI, BFIIW) (“BFI” or the “Company”), owner of one of the nation’s leading “best burger” casual fast food concepts through the BurgerFi brand, and the high quality casual pizza brand under the name by Anthony Charcoal pizza and wings (“by Anthony“), announced today the introduction of artificial intelligence (AI) answering machine systems in the 60 companies by Anthony Locations. The systems will be powered by ConverseNow, the leading voice AI technology platform for restaurants.
AI is rapidly gaining popularity in the restaurant industry. Reports show that 50% of restaurants nationwide plan to implement the technology within the next two to three years. Its success lies in reducing operating costs, speeding up and increasing order sizes, and satisfying consumer preferences.
“There is no doubt that automation is the future, which is why by Anthony was one of the first to adapt this technology,” says Ian BainesCEO at BurgerFi International Inc.”by Anthony started testing AI two years ago with different vendors. Initially, the technology seemed somewhat inconsistent. However, the longer it runs, the more responsive it becomes as the algorithms learn to react to the customer’s order and then the upsell. With technology from ConverseNow, by Anthony takes the system to the next level for faster service and improved customer experience.”
“by Anthony Coal Fired Pizza & Wings is a phenomenal company. We are excited to work with a leading brand in the restaurant industry and help them benefit from technology that allows them to better utilize their human capital while maximizing their delivery and pickup orders generated through their channels. telephone and voice calls”, declares Vinai Shukla, co-founder and CEO of ConverseNow. “With our advanced technology, we will further support by Anthony mission to provide its customers with exceptional service.”
by Anthony off-site orders account for nearly 50% of sales, 15% of which are telephone orders. In total, restaurants receive 500,000 telephone orders per year. ConverseNow AI technology will undoubtedly help the brand meet this demand as it is designed to handle 100% of answered calls and enables an expected average check increase of 10-12%. Additionally, customers will be able to seamlessly integrate their loyalty numbers to earn points and rewards when ordering with AI.
“by Anthony is constantly exploring innovative strategies and new technologies to stay ahead of changing consumer preferences as part of our commitment to delivering the best customer experience,” said John Iannuccichief operating officer at by Anthony. “Phone orders remain a strong sales driver for us, and by introducing ConverseNow’s artificial intelligence systems, all orders are processed quickly and efficiently.”
This announcement follows by Anthony first franchise agreement with NDM Hospitality Services. The agreement will franchise three by Anthony locations in Florida over the next two years. Currently, the brand is present in Florida, Pennsylvania, Delaware, Maryland, New Jersey, New York, Rhode Islandand Massachusettswith plans for an east coast expansion.
Living in more than 1,200 restaurants in 40 states, ConverseNow serves some of the best restaurant brands in the country. The company’s breakthrough voice-enabled artificial intelligence technology has reshaped the future of restaurants, through which virtual assistants automate the order-taking process so that overworked staff can focus on in-person execution and service.
For more information about BurgerFi International Inc., visit www.burgerfi.com and by Anthony Charcoal pizzas and chicken wings, visit www.acfp.com.
About BurgerFi International (Nasdaq: BFI, BFIIW)
Founded in 2011, BurgerFi is a leading multi-brand restaurant company that develops, markets and acquires premium fast and casual dining concepts worldwide, including company-owned stores and franchises. BurgerFi is one of the top burger concepts in the country with 117 BurgerFi restaurants (92 franchised and 25 company owned). From October 3, 2022BurgerFi owns and franchises the following two brands with a total of 178 locations.
Burger Fi. BurgerFi is chef-founded and committed to serving fresh, all-natural, quality food in all locations, online, and through first-party and third-party delivery. BurgerFi uses 100% American Angus beef without steroids, antibiotics, growth hormones, chemicals or additives. BurgerFi’s menu also includes high-quality wagyu beef, antibiotic-free and cage-free chicken tenders, fresh hand-cut sides, cream shakes and concretes. BurgerFi was named “Best Fast Casual Restaurant” in USA Today’s 10 Best 2022 Readers Choice Awards for the second year in a row, QSR Magazine’s Breakout Brand of 2020, Fast Casual’s #1 Brand of the Year 2021 and included in the Business List Magazine Inc.’s Fastest Growing Private Companies. In 2021, Consumer Report’s Chain Reaction Report praised BurgerFi for serving “antibiotic-free beef” in all of its restaurants, and Consumer Reports awarded BurgerFi an “A-Grade Angus Beef” rating for the third year. consecutive. To learn more about BurgerFi or to find a full list of locations, please visit www.burgerfi.com. Download the BurgerFi app on iOS or Android devices for rewards and likes or follow @BurgerFi on Instagram, Facebook and Twitter. BurgerFi® is a registered trademark of BurgerFi IP, LLC, a wholly owned subsidiary of BurgerFi.
by Anthony. by Anthony was acquired by BurgerFi on November 3, 2021 and is a premium pizza and wing brand that operates 61 company-owned casual restaurants, from October 3, 2022. Known for serving fresh, never frozen, quality ingredients, by Anthony is centered around a 900-degree charcoal oven with menus including “well-done” pizzas, charcoal-grilled chicken wings, homemade meatballs, and a variety of artisan sandwiches and salads. by Anthony was named “America’s Best Pizza Chain” by UNITED STATES Today’s Great American Bites and “Top 3 Best Major Pizza Chain” by Mashed in 2021. Learn more about by Anthonyplease visit www.acfp.com
About Converse Now
ConverseNow provides voice AI-powered virtual ordering assistants for restaurants to automate the order-taking process from high-volume voice channels like drive-thru and phone. Market leader in voice AI for restaurants, ConverseNow has developed cutting-edge technology that takes unlimited orders with remarkable accuracy, improving the customer experience while reducing staff stress and doubling production during busy hours. point. Partnering with a growing list of multinational and national brands, ConverseNow has helped restaurants increase same-store sales by up to 30%, increase average ticket by up to 20%, and deliver up to 12 hours of labor extra per store each week. For more information, please visit https://www.conversenow.ai
Forward-looking statements
This press release may contain “forward-looking statements” as defined in the Private Securities Litigation Reform Act of 1995, including statements relating to BurgerFi’s estimates of its future business prospects, liquidity, prospects or financial results, including expected increase in average checks, store opening plans, continued unit growth, expansion and technology results. Forward-looking statements can generally be identified by words such as “expects”, “believes”, “estimates”, “expects”, “intends”, “plans”, “predicts”, “projects”. , “will”, “will continue”, “will probably result” and similar expressions. These forward-looking statements are based on current expectations and assumptions that are subject to risks and uncertainties, which could cause our actual results to differ materially from those reflected in the forward-looking statements. Factors that could cause or contribute to such differences include, but are not limited to, those discussed in our Annual Report on Form 10-K for the fiscal year ended December 31, 2021, and those discussed in other documents we file with the Securities and Exchange Commission, including our ability to continue to access liquidity from our credit agreement and remain in compliance with the financial covenants set forth therein. All subsequent written and oral forward-looking statements attributable to BurgerFi or persons acting on BurgerFi’s behalf are expressly qualified in their entirety by the cautionary statements included in this press release. We undertake no obligation to revise or release the results of any revisions to these forward-looking statements, except as required by law. Given these risks and uncertainties, readers are cautioned not to place undue reliance on these forward-looking statements.
Media contact: burgerfi@rbbcommunications.com
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SOURCE BurgerFi International
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