It seems like every year since the pandemic began, retail and e-commerce experts have been encouraging brands to focus and scale their digital offerings. And it makes sense to understand why: that initial investment that was placed in rapid digital transformation permanently changed the customer experience and expectations, and now they expect more. While e-commerce …
Changing consumer behavior, new market entrants, and technological disruptions frequently alter the status quo of the retail industry. In anticipation, retailers are responding by embarking on a transformation journey that prepares them for the long term. Retail players remain focused on customer experience and improving operational efficiency to attract customer loyalty and profitability. An established …
Retail: riding the wave of transformation-driven quality engineering Read More »
The future of the retail industry will be shaped by a series of disruptive themes, with artificial intelligence (AI) being one of the themes that will have a significant impact on retail businesses. AI refers to software-based systems that use data inputs to make decisions on their own and includes an array of technologies and …
Leading Artificial Intelligence-Themed Retail Companies Read More »
While Gen X and Baby Boomers may have a hard time understanding what the Metaverse is, Gen Z is completely immersed in it. Now, digital experts point to gaming as a platform for brands to connect and interact with this generation. “It’s not an alien or futuristic concept to them – it’s their reality,” says …
